.ticket-app {
    --ticket-bg: #0d1216;
    --ticket-panel: #151c21;
    --ticket-panel-2: #10171b;
    --ticket-line: #33434d;
    --ticket-line-soft: #24323a;
    --ticket-text: #eef4f7;
    --ticket-muted: #a9c0cb;
    --ticket-accent: #35c58a;
    --ticket-gold: #f3c969;
    --ticket-danger: #ff6b6b;
    min-height: 100vh;
}

.ticket-app .ticket-main {
    width: min(1480px, 100%);
    min-height: calc(100vh - 96px);
    padding: 24px clamp(16px, 3vw, 34px) 42px;
}

.ticket-app .ticket-loading,
.ticket-app .ticket-login,
.ticket-app .ticket-disabled {
    width: min(620px, 100%);
    margin: 8vh auto 0;
    border: 1px solid var(--ticket-line);
    border-radius: 8px;
    background: rgba(21, 28, 33, .97);
    padding: 28px;
}

.ticket-app .ticket-loading h1,
.ticket-app .ticket-login h1,
.ticket-app .ticket-disabled h1 {
    margin: 0 0 10px;
    font-size: 32px;
}

.ticket-app .ticket-loading p,
.ticket-app .ticket-login p,
.ticket-app .ticket-disabled p {
    margin: 0 0 20px;
    color: var(--ticket-muted);
}

.ticket-app .ticket-shell[hidden],
.ticket-app .ticket-login[hidden],
.ticket-app .ticket-disabled[hidden],
.ticket-app .ticket-loading[hidden],
.ticket-app .ticket-dialog[hidden],
.ticket-app .ticket-empty[hidden],
.ticket-app .ticket-thread[hidden],
.ticket-app .ticket-priority-note[hidden],
.ticket-app .ticket-review[hidden],
.ticket-app .ticket-access-panel[hidden],
.ticket-app .ticket-notification-panel[hidden],
.ticket-app .ticket-notes-panel[hidden],
.ticket-app .ticket-note-composer[hidden],
.ticket-app .ticket-subject-form[hidden] {
    display: none !important;
}

.ticket-app .ticket-topbar {
    display: flex;
    align-items: flex-start;
    justify-content: space-between;
    gap: 18px;
    margin-bottom: 18px;
}

.ticket-app .ticket-heading {
    min-width: 0;
}

.ticket-app .ticket-heading h1 {
    margin: 0;
    font-size: 34px;
    line-height: 1.08;
}

.ticket-app .ticket-heading p {
    margin: 7px 0 0;
    color: var(--ticket-muted);
}

.ticket-app .ticket-account {
    display: flex;
    align-items: center;
    flex-wrap: wrap;
    justify-content: flex-end;
    gap: 8px;
}

.ticket-app .ticket-account-text {
    display: grid;
    margin-right: 4px;
    text-align: right;
}

.ticket-app .ticket-account-text strong {
    color: var(--ticket-text);
}

.ticket-app .ticket-account-text span {
    color: var(--ticket-muted);
    font-size: 12px;
}

.ticket-app .ticket-btn,
.ticket-app .ticket-icon-btn {
    appearance: none;
    min-height: 42px;
    border: 1px solid var(--ticket-line);
    border-radius: 6px;
    background: #202c34;
    color: var(--ticket-text);
    padding: 0 14px;
    font: inherit;
    font-size: 14px;
    font-weight: 900;
    cursor: pointer;
}

.ticket-app .ticket-btn:hover,
.ticket-app .ticket-btn:focus-visible,
.ticket-app .ticket-icon-btn:hover,
.ticket-app .ticket-icon-btn:focus-visible {
    border-color: var(--ticket-accent);
    outline: none;
}

.ticket-app .ticket-btn-primary {
    border-color: var(--ticket-accent);
    background: var(--ticket-accent);
    color: #06120d;
}

.ticket-app .ticket-btn-danger {
    border-color: rgba(255, 107, 107, .55);
    background: rgba(255, 107, 107, .12);
    color: #ffd8d8;
}

.ticket-app .ticket-btn-small {
    min-height: 34px;
    padding: 0 10px;
    font-size: 12px;
}

.ticket-app .ticket-workspace {
    display: grid;
    grid-template-columns: minmax(280px, 350px) minmax(0, 1fr);
    min-height: 660px;
    border: 1px solid var(--ticket-line);
    border-radius: 8px;
    overflow: hidden;
    background: rgba(16, 23, 27, .96);
}

.ticket-app .ticket-sidebar {
    min-width: 0;
    border-right: 1px solid var(--ticket-line);
    background: #11181d;
}

.ticket-app .ticket-sidebar-head {
    display: grid;
    gap: 12px;
    padding: 16px;
    border-bottom: 1px solid var(--ticket-line-soft);
}

.ticket-app .ticket-sidebar-head-row {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 10px;
}

.ticket-app .ticket-sidebar-head h2 {
    margin: 0;
    font-size: 18px;
}

.ticket-app .ticket-search,
.ticket-app .ticket-field input,
.ticket-app .ticket-field select,
.ticket-app .ticket-field textarea,
.ticket-app .ticket-assignees select {
    width: 100%;
    border: 1px solid var(--ticket-line);
    border-radius: 6px;
    background: #0b1115;
    color: var(--ticket-text);
    font: inherit;
}

.ticket-app .ticket-search,
.ticket-app .ticket-field input,
.ticket-app .ticket-field select {
    min-height: 42px;
    padding: 0 12px;
}

.ticket-app .ticket-search:focus,
.ticket-app .ticket-field input:focus,
.ticket-app .ticket-field select:focus,
.ticket-app .ticket-field textarea:focus,
.ticket-app .ticket-assignees select:focus {
    border-color: var(--ticket-accent);
    outline: 3px solid rgba(53, 197, 138, .14);
}

.ticket-app .ticket-list {
    max-height: calc(100vh - 250px);
    min-height: 420px;
    overflow-y: auto;
    padding: 8px;
}

.ticket-app .ticket-list-item {
    width: 100%;
    display: grid;
    gap: 7px;
    margin-bottom: 7px;
    border: 1px solid transparent;
    border-radius: 6px;
    background: transparent;
    color: var(--ticket-text);
    padding: 12px;
    text-align: left;
    cursor: pointer;
}

.ticket-app .ticket-list-item:hover,
.ticket-app .ticket-list-item.active {
    border-color: var(--ticket-line);
    background: #1a242b;
}

.ticket-app .ticket-list-item.active {
    border-left: 3px solid var(--ticket-accent);
}

.ticket-app .ticket-list-title,
.ticket-app .ticket-list-meta,
.ticket-app .ticket-badges,
.ticket-app .ticket-thread-meta,
.ticket-app .ticket-message-meta {
    display: flex;
    align-items: center;
    flex-wrap: wrap;
    gap: 7px;
}

.ticket-app .ticket-list-title {
    justify-content: space-between;
}

.ticket-app .ticket-list-title strong {
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
}

.ticket-app .ticket-list-item p {
    margin: 0;
    color: var(--ticket-muted);
    font-size: 13px;
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
}

.ticket-app .ticket-list-item .ticket-list-pending {
    color: #f2c75c;
    font-size: 11px;
    font-weight: 800;
    line-height: 1.35;
    overflow-wrap: anywhere;
    text-overflow: clip;
    white-space: normal;
}

.ticket-app .ticket-list-item .ticket-list-pending-waiting_player {
    color: #91c9df;
}

.ticket-app .ticket-list-meta {
    color: var(--ticket-muted);
    font-size: 11px;
}

.ticket-app .ticket-badge {
    display: inline-flex;
    align-items: center;
    min-height: 24px;
    border: 1px solid var(--ticket-line);
    border-radius: 999px;
    background: #10171b;
    color: var(--ticket-muted);
    padding: 2px 8px;
    font-size: 11px;
    font-weight: 900;
}

.ticket-app .ticket-badge-priority {
    border-color: rgba(243, 201, 105, .55);
    color: var(--ticket-gold);
}

.ticket-app .ticket-badge-waiting_staff {
    border-color: rgba(53, 197, 138, .48);
    color: #a9f1d2;
}

.ticket-app .ticket-badge-waiting_player {
    border-color: rgba(243, 201, 105, .46);
    color: var(--ticket-gold);
}

.ticket-app .ticket-badge-closed {
    color: #91a0a8;
}

.ticket-app .ticket-content {
    min-width: 0;
    display: flex;
    flex-direction: column;
    background: var(--ticket-bg);
}

.ticket-app .ticket-empty {
    min-height: 620px;
    display: grid;
    place-items: center;
    padding: 30px;
    text-align: center;
}

.ticket-app .ticket-empty div {
    max-width: 430px;
}

.ticket-app .ticket-empty h2 {
    margin-bottom: 8px;
}

.ticket-app .ticket-empty p {
    color: var(--ticket-muted);
}

.ticket-app .ticket-thread {
    min-height: 0;
    display: flex;
    flex: 1;
    flex-direction: column;
}

.ticket-app .ticket-thread-head {
    padding: 20px 22px 16px;
    border-bottom: 1px solid var(--ticket-line);
    background: #141c21;
}

.ticket-app .ticket-thread-title-row {
    display: flex;
    justify-content: space-between;
    gap: 16px;
}

.ticket-app .ticket-thread-head h2 {
    margin: 4px 0 8px;
    color: var(--ticket-text);
    font-size: 24px;
}

.ticket-app .ticket-code {
    color: var(--ticket-gold);
    font-family: Consolas, monospace;
    font-size: 13px;
    font-weight: 900;
}

.ticket-app .ticket-thread-meta {
    color: var(--ticket-muted);
    font-size: 13px;
}

.ticket-app .ticket-thread-actions {
    display: flex;
    flex-wrap: wrap;
    align-items: flex-start;
    justify-content: flex-end;
    gap: 8px;
}

.ticket-app .ticket-priority-note,
.ticket-app .ticket-alert {
    margin: 14px 22px 0;
    border: 1px solid rgba(243, 201, 105, .38);
    border-radius: 6px;
    background: rgba(45, 37, 17, .58);
    color: #f8df9b;
    padding: 10px 12px;
    font-size: 13px;
}

.ticket-app .ticket-alert-error {
    border-color: rgba(255, 107, 107, .48);
    background: rgba(75, 20, 20, .55);
    color: #ffd8d8;
}

.ticket-app .ticket-messages {
    flex: 1;
    min-height: 300px;
    max-height: calc(100vh - 430px);
    overflow-y: auto;
    padding: 18px 22px;
}

.ticket-app .ticket-message {
    width: min(760px, 92%);
    margin: 0 0 14px;
    border-left: 3px solid var(--ticket-line);
    background: #151d22;
    padding: 13px 15px;
}

.ticket-app .ticket-message-staff {
    margin-left: auto;
    border-left-color: var(--ticket-gold);
    background: #202015;
}

.ticket-app .ticket-message-player {
    border-left-color: var(--ticket-accent);
}

.ticket-app .ticket-message-meta {
    justify-content: space-between;
    margin-bottom: 8px;
    color: var(--ticket-muted);
    font-size: 11px;
}

.ticket-app .ticket-message-body {
    margin: 0;
    white-space: pre-wrap;
    overflow-wrap: anywhere;
}

.ticket-app .ticket-attachments {
    display: grid;
    grid-template-columns: repeat(auto-fill, minmax(140px, 190px));
    align-items: start;
    gap: 8px;
    margin-top: 12px;
}

.ticket-app .ticket-attachment {
    display: grid;
    grid-template-rows: 120px 30px;
    width: 100%;
    min-width: 0;
    overflow: hidden;
    border: 1px solid var(--ticket-line);
    border-radius: 6px;
    background: #080c0f;
    color: var(--ticket-text);
    padding: 0;
    cursor: pointer;
}

.ticket-app .ticket-attachment:hover,
.ticket-app .ticket-attachment:focus-visible {
    border-color: var(--ticket-accent);
    outline: 0;
}

.ticket-app .ticket-attachment img {
    display: block;
    width: 100%;
    height: 120px;
    min-height: 120px;
    max-height: 120px;
    border: 0;
    background: #05080a;
    object-fit: contain;
}

.ticket-app .ticket-attachment-action {
    display: flex;
    align-items: center;
    justify-content: center;
    min-width: 0;
    border-top: 1px solid var(--ticket-line-soft);
    background: #162127;
    padding: 0 8px;
    font-size: 11px;
    font-weight: 700;
    line-height: 1;
    white-space: nowrap;
}

.ticket-app .ticket-image-viewer[hidden] {
    display: none;
}

.ticket-app .ticket-image-viewer {
    position: fixed;
    inset: 0;
    z-index: 410;
    display: grid;
    place-items: center;
    background: rgba(2, 5, 7, .92);
    padding: 16px;
}

.ticket-app .ticket-image-viewer-panel {
    display: grid;
    grid-template-rows: 48px minmax(0, 1fr);
    width: min(1100px, calc(100vw - 32px));
    height: min(820px, calc(100vh - 32px));
    height: min(820px, calc(100dvh - 32px));
    min-width: 0;
    min-height: 0;
    overflow: hidden;
    border: 1px solid var(--ticket-line);
    border-radius: 8px;
    background: #0b1115;
    box-shadow: 0 20px 70px rgba(0, 0, 0, .65);
}

.ticket-app .ticket-image-viewer-toolbar {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 12px;
    min-width: 0;
    border-bottom: 1px solid var(--ticket-line);
    padding: 6px 8px 6px 14px;
}

.ticket-app .ticket-image-viewer-name {
    min-width: 0;
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
}

.ticket-app .ticket-image-viewer-close {
    display: inline-grid;
    flex: 0 0 34px;
    width: 34px;
    height: 34px;
    place-items: center;
    border: 1px solid var(--ticket-line);
    border-radius: 5px;
    background: #1d2930;
    color: var(--ticket-text);
    padding: 0;
    font-size: 25px;
    line-height: 1;
    cursor: pointer;
}

.ticket-app .ticket-image-viewer-close:hover,
.ticket-app .ticket-image-viewer-close:focus-visible {
    border-color: var(--ticket-accent);
    outline: 0;
}

.ticket-app .ticket-image-viewer-stage {
    position: relative;
    min-width: 0;
    min-height: 0;
    overflow: hidden;
    background: #05080a;
}

.ticket-app .ticket-image-viewer-stage img {
    position: absolute;
    inset: 12px;
    display: block;
    width: calc(100% - 24px);
    height: calc(100% - 24px);
    object-fit: contain;
}

.ticket-app .ticket-youtube {
    display: grid;
    gap: 6px;
    margin-top: 10px;
}

.ticket-app .ticket-youtube a {
    color: #9dd7ff;
    overflow-wrap: anywhere;
}

.ticket-app .ticket-composer {
    border-top: 1px solid var(--ticket-line);
    background: #131b20;
    padding: 15px 22px 18px;
}

.ticket-app .ticket-composer textarea {
    width: 100%;
    min-height: 110px;
    resize: vertical;
    border: 1px solid var(--ticket-line);
    border-radius: 6px;
    background: #0b1115;
    color: var(--ticket-text);
    padding: 12px;
    font: inherit;
}

.ticket-app .ticket-composer textarea:focus {
    border-color: var(--ticket-accent);
    outline: 3px solid rgba(53, 197, 138, .14);
}

.ticket-app .ticket-composer-tools,
.ticket-app .ticket-form-actions {
    display: flex;
    align-items: center;
    justify-content: space-between;
    flex-wrap: wrap;
    gap: 10px;
    margin-top: 10px;
}

.ticket-app .ticket-file-label {
    display: inline-flex;
    align-items: center;
    min-height: 38px;
    border: 1px solid var(--ticket-line);
    border-radius: 6px;
    padding: 0 11px;
    color: var(--ticket-muted);
    font-size: 13px;
    font-weight: 800;
    cursor: pointer;
}

.ticket-app .ticket-file-label input {
    position: absolute;
    width: 1px;
    height: 1px;
    opacity: 0;
}

.ticket-app .ticket-count {
    color: var(--ticket-muted);
    font-size: 12px;
}

.ticket-app .ticket-dialog {
    position: fixed;
    inset: 0;
    z-index: 200;
    display: grid;
    place-items: center;
    overflow-y: auto;
    background: rgba(4, 8, 11, .82);
    padding: 20px;
}

.ticket-app .ticket-dialog-panel {
    width: min(760px, 100%);
    max-height: calc(100vh - 40px);
    overflow-y: auto;
    border: 1px solid var(--ticket-line);
    border-radius: 8px;
    background: #141c21;
    box-shadow: 0 28px 90px rgba(0, 0, 0, .66);
}

.ticket-app .ticket-dialog-head {
    display: flex;
    align-items: flex-start;
    justify-content: space-between;
    gap: 14px;
    border-bottom: 1px solid var(--ticket-line);
    padding: 20px 22px;
}

.ticket-app .ticket-dialog-head h2 {
    margin: 0;
}

.ticket-app .ticket-dialog-head p {
    margin: 4px 0 0;
    color: var(--ticket-muted);
}

.ticket-app .ticket-icon-btn {
    width: 42px;
    padding: 0;
    font-size: 22px;
}

.ticket-app .ticket-form {
    display: grid;
    gap: 15px;
    padding: 20px 22px 24px;
}

.ticket-app .ticket-form-grid {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 14px;
}

.ticket-app .ticket-field {
    display: grid;
    gap: 6px;
}

.ticket-app .ticket-field label,
.ticket-app .ticket-field legend {
    color: var(--ticket-muted);
    font-size: 12px;
    font-weight: 900;
    text-transform: uppercase;
}

.ticket-app .ticket-field textarea {
    min-height: 150px;
    resize: vertical;
    padding: 12px;
}
.ticket-app #ticket-reply-youtube,
.ticket-app #staff-reply-youtube,
.ticket-app #staff-note-youtube {
    min-height: 68px;
    resize: vertical;
}


.ticket-app .ticket-field small {
    color: var(--ticket-muted);
}

.ticket-app .ticket-categories {
    display: grid;
    grid-template-columns: repeat(4, minmax(0, 1fr));
    gap: 8px;
    border: 0;
    margin: 0;
    padding: 0;
}

.ticket-app .ticket-categories label {
    min-height: 44px;
    display: grid;
    place-items: center;
    border: 1px solid var(--ticket-line);
    border-radius: 6px;
    background: #0f161a;
    color: var(--ticket-muted);
    cursor: pointer;
    text-align: center;
}

.ticket-app .ticket-categories input {
    position: absolute;
    opacity: 0;
}

.ticket-app .ticket-categories label:has(input:checked) {
    border-color: var(--ticket-accent);
    background: rgba(53, 197, 138, .12);
    color: #bff4db;
}

.ticket-app .ticket-toggle {
    display: flex;
    align-items: flex-start;
    gap: 10px;
    border: 1px solid rgba(243, 201, 105, .34);
    border-radius: 6px;
    background: rgba(43, 36, 17, .5);
    padding: 12px;
}

.ticket-app .ticket-toggle input {
    width: 20px;
    height: 20px;
    accent-color: var(--ticket-gold);
}

.ticket-app .ticket-toggle strong {
    display: block;
    color: var(--ticket-gold);
}

.ticket-app .ticket-toggle span {
    display: block;
    color: var(--ticket-muted);
    font-size: 12px;
}

.ticket-app .ticket-upload-summary {
    color: var(--ticket-muted);
    font-size: 12px;
}

.ticket-app .ticket-staff-layout {
    grid-template-columns: minmax(270px, 330px) minmax(0, 1fr) minmax(250px, 310px);
}

.ticket-app .ticket-inspector {
    border-left: 1px solid var(--ticket-line);
    background: #11181d;
    padding: 16px;
    overflow-y: auto;
}

.ticket-app .ticket-inspector h3 {
    margin: 0 0 12px;
    color: var(--ticket-gold);
    font-size: 16px;
}

.ticket-app .ticket-inspector-section {
    padding: 0 0 16px;
    margin: 0 0 16px;
    border-bottom: 1px solid var(--ticket-line-soft);
}

.ticket-app .ticket-inspector dl {
    display: grid;
    gap: 10px;
    margin: 0;
}

.ticket-app .ticket-inspector dt {
    color: var(--ticket-muted);
    font-size: 11px;
    font-weight: 900;
    text-transform: uppercase;
}

.ticket-app .ticket-inspector dd {
    margin: 2px 0 0;
    overflow-wrap: anywhere;
}

.ticket-app .ticket-filter-row {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 8px;
}

.ticket-app .ticket-filter-row select {
    width: 100%;
    min-height: 38px;
    border: 1px solid var(--ticket-line);
    border-radius: 6px;
    background: #0b1115;
    color: var(--ticket-text);
    padding: 0 8px;
}

.ticket-app .ticket-assignees {
    display: grid;
    gap: 8px;
}

.ticket-app .ticket-assignees select {
    min-height: 120px;
    padding: 8px;
}

.ticket-app .ticket-review {
    margin-top: 10px;
    border: 1px solid rgba(243, 201, 105, .42);
    border-radius: 6px;
    background: #201f14;
    padding: 12px;
}

.ticket-app .ticket-review h4 {
    margin: 0 0 8px;
    color: var(--ticket-gold);
}

.ticket-app .ticket-review-list {
    display: grid;
    gap: 7px;
    max-height: 180px;
    overflow-y: auto;
}

.ticket-app .ticket-review-word {
    display: grid;
    gap: 2px;
    border-bottom: 1px solid rgba(243, 201, 105, .18);
    padding-bottom: 6px;
}

.ticket-app .ticket-review-word span {
    color: var(--ticket-muted);
    font-size: 12px;
}

.ticket-app .ticket-access-panel {
    position: fixed;
    inset: 0;
    z-index: 210;
    display: grid;
    place-items: center;
    background: rgba(4, 8, 11, .84);
    padding: 20px;
}

.ticket-app .ticket-access-box {
    width: min(920px, 100%);
    max-height: calc(100vh - 40px);
    overflow-y: auto;
    border: 1px solid var(--ticket-line);
    border-radius: 8px;
    background: #141c21;
    padding: 20px;
}

.ticket-app .ticket-access-list {
    display: grid;
    gap: 8px;
    margin: 16px 0;
}

.ticket-app .ticket-access-row {
    display: grid;
    grid-template-columns: 1fr 1fr auto;
    gap: 10px;
    align-items: center;
    border: 1px solid var(--ticket-line-soft);
    border-radius: 6px;
    background: #0f161a;
    padding: 10px;
}

.ticket-app .ticket-access-row small {
    display: block;
    color: var(--ticket-muted);
}

.ticket-app .ticket-toast {
    position: fixed;
    right: 20px;
    bottom: 20px;
    z-index: 300;
    max-width: min(420px, calc(100vw - 40px));
    border: 1px solid var(--ticket-accent);
    border-radius: 6px;
    background: #10251c;
    color: #c9f8e2;
    padding: 12px 14px;
    box-shadow: 0 14px 45px rgba(0, 0, 0, .45);
}

.ticket-app .ticket-toast.error {
    border-color: var(--ticket-danger);
    background: #321516;
    color: #ffd8d8;
}

.ticket-app .ticket-notification-wrap {
    position: relative;
}

.ticket-app .ticket-notification-count {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    min-width: 20px;
    height: 20px;
    margin-left: 5px;
    border-radius: 10px;
    background: var(--ticket-danger);
    color: #fff;
    padding: 0 6px;
    font-size: 11px;
    font-weight: 900;
    line-height: 1;
}

.ticket-app .ticket-notification-count[hidden] {
    display: none;
}

.ticket-app .ticket-notification-panel {
    position: absolute;
    top: calc(100% + 8px);
    right: 0;
    z-index: 160;
    width: min(390px, calc(100vw - 32px));
    max-height: min(520px, calc(100vh - 120px));
    overflow: hidden;
    border: 1px solid var(--ticket-line);
    border-radius: 8px;
    background: #141c21;
    box-shadow: 0 18px 50px rgba(0, 0, 0, .48);
}

.ticket-app .ticket-notification-panel header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 10px;
    border-bottom: 1px solid var(--ticket-line-soft);
    padding: 12px;
}

.ticket-app .ticket-notification-panel h2 {
    margin: 0;
    font-size: 15px;
}

.ticket-app .ticket-notification-list {
    display: grid;
    gap: 1px;
    max-height: 430px;
    overflow-y: auto;
    padding: 6px;
}

.ticket-app .ticket-notification-item {
    appearance: none;
    display: grid;
    width: 100%;
    min-width: 0;
    border: 1px solid transparent;
    border-radius: 6px;
    background: transparent;
    color: var(--ticket-text);
    padding: 10px;
    text-align: left;
    cursor: pointer;
}

.ticket-app .ticket-notification-item:hover,
.ticket-app .ticket-notification-item:focus-visible {
    border-color: var(--ticket-accent);
    background: rgba(53, 197, 138, .08);
    outline: none;
}

.ticket-app .ticket-notification-item strong,
.ticket-app .ticket-notification-item span,
.ticket-app .ticket-notification-item small {
    overflow-wrap: anywhere;
}

.ticket-app .ticket-notification-item span {
    margin-top: 3px;
}

.ticket-app .ticket-notification-item small,
.ticket-app .ticket-notification-empty {
    color: var(--ticket-muted);
}

.ticket-app .ticket-notification-empty {
    margin: 0;
    padding: 16px 10px;
    text-align: center;
}

.ticket-app .ticket-subject-row {
    display: flex;
    align-items: center;
    flex-wrap: wrap;
    gap: 8px;
    min-width: 0;
}

.ticket-app .ticket-subject-row h2 {
    min-width: 0;
    overflow-wrap: anywhere;
}

.ticket-app .ticket-subject-form {
    display: grid;
    grid-template-columns: minmax(180px, 1fr) auto auto auto;
    align-items: center;
    gap: 8px;
    margin: 7px 0 9px;
}

.ticket-app .ticket-subject-form input {
    width: 100%;
    min-width: 0;
    min-height: 38px;
    border: 1px solid var(--ticket-line);
    border-radius: 6px;
    background: #0b1115;
    color: var(--ticket-text);
    padding: 0 10px;
}

.ticket-app .ticket-subject-form input:focus {
    border-color: var(--ticket-accent);
    outline: 3px solid rgba(53, 197, 138, .14);
}

.ticket-app .ticket-assignee-summary {
    display: grid;
    gap: 7px;
}

.ticket-app .ticket-assignee-chip {
    display: grid;
    min-width: 0;
    border: 1px solid var(--ticket-line-soft);
    border-radius: 6px;
    background: #0b1115;
    padding: 8px 9px;
}

.ticket-app .ticket-assignee-chip strong,
.ticket-app .ticket-assignee-chip small {
    overflow-wrap: anywhere;
}

.ticket-app .ticket-assignee-chip small,
.ticket-app .ticket-assignee-empty {
    color: var(--ticket-muted);
    font-size: 11px;
}

.ticket-app .ticket-assignee-empty {
    margin: 0;
}

.ticket-app .ticket-assignee-actions {
    display: grid;
    gap: 7px;
}

.ticket-app .ticket-assignee-box {
    width: min(580px, 100%);
}

.ticket-app .ticket-assignee-options {
    display: grid;
    gap: 8px;
    max-height: min(460px, calc(100vh - 230px));
    overflow-y: auto;
    margin: 16px 0;
}

.ticket-app .ticket-assignee-option {
    display: grid;
    grid-template-columns: auto minmax(0, 1fr);
    align-items: center;
    gap: 10px;
    min-height: 54px;
    border: 1px solid var(--ticket-line-soft);
    border-radius: 6px;
    background: #0f161a;
    padding: 9px 10px;
    cursor: pointer;
}

.ticket-app .ticket-assignee-option:has(input:checked) {
    border-color: var(--ticket-accent);
    background: rgba(53, 197, 138, .08);
}

.ticket-app .ticket-assignee-option input {
    width: 18px;
    height: 18px;
    accent-color: var(--ticket-accent);
}

.ticket-app .ticket-assignee-option span {
    display: grid;
    min-width: 0;
}

.ticket-app .ticket-assignee-option strong,
.ticket-app .ticket-assignee-option small {
    overflow-wrap: anywhere;
}

.ticket-app .ticket-assignee-option small {
    color: var(--ticket-muted);
}
@media (max-width: 1120px) {
    .ticket-app .ticket-staff-layout {
        grid-template-columns: 300px minmax(0, 1fr);
    }

    .ticket-app .ticket-inspector {
        grid-column: 1 / -1;
        border-top: 1px solid var(--ticket-line);
        border-left: 0;
    }
}

@media (max-width: 760px) {
    .ticket-app .ticket-main {
        padding: 16px;
    }

    .ticket-app .ticket-topbar,
    .ticket-app .ticket-thread-title-row {
        flex-direction: column;
    }

    .ticket-app .ticket-account {
        width: 100%;
        justify-content: flex-start;
    }

    .ticket-app .ticket-account-text {
        width: 100%;
        text-align: left;
    }

    .ticket-app .ticket-account .ticket-notification-wrap {
        width: 100%;
    }

    .ticket-app .ticket-notification-panel {
        position: fixed;
        top: 84px;
        right: 16px;
        left: 16px;
        width: auto;
        max-height: calc(100vh - 100px);
    }

    .ticket-app .ticket-notification-list {
        max-height: calc(100vh - 170px);
    }

    .ticket-app .ticket-subject-form {
        grid-template-columns: 1fr auto;
    }

    .ticket-app .ticket-subject-form input {
        grid-column: 1 / -1;
    }

    .ticket-app .ticket-workspace,
    .ticket-app .ticket-staff-layout {
        display: block;
        min-height: 0;
    }

    .ticket-app .ticket-sidebar {
        border-right: 0;
        border-bottom: 1px solid var(--ticket-line);
    }

    .ticket-app .ticket-list {
        min-height: 0;
        max-height: 260px;
    }

    .ticket-app .ticket-empty {
        min-height: 360px;
    }

    .ticket-app .ticket-messages {
        max-height: none;
        min-height: 360px;
    }

    .ticket-app .ticket-message {
        width: 100%;
    }

    .ticket-app .ticket-form-grid,
    .ticket-app .ticket-categories,
    .ticket-app .ticket-access-row {
        grid-template-columns: 1fr;
    }

    .ticket-app .ticket-dialog {
        padding: 10px;
    }

    .ticket-app .ticket-dialog-panel {
        max-height: calc(100vh - 20px);
    }

    .ticket-app .ticket-thread-actions {
        justify-content: flex-start;
    }
}

@media (max-width: 440px) {
    .ticket-app .ticket-heading h1 {
        font-size: 28px;
    }

    .ticket-app .ticket-account .ticket-btn {
        width: 100%;
    }

    .ticket-app .ticket-composer-tools,
    .ticket-app .ticket-form-actions {
        align-items: stretch;
        flex-direction: column;
    }

    .ticket-app .ticket-composer-tools .ticket-btn,
    .ticket-app .ticket-form-actions .ticket-btn,
    .ticket-app .ticket-file-label {
        width: 100%;
    }
}

.ticket-app .ticket-load-more {
    width: calc(100% - 24px);
    margin: 0 12px 12px;
}

.ticket-app .ticket-category-fields {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 12px;
}

.ticket-app .ticket-category-fields:empty {
    display: none;
}

.ticket-app .ticket-resolution {
    margin: 10px 16px 0;
    padding: 12px 14px;
    border: 1px solid #278b70;
    background: #0b211d;
    color: #d8fff3;
}

.ticket-app .ticket-resolution strong,
.ticket-app .ticket-resolution p,
.ticket-app .ticket-resolution small {
    display: block;
    margin: 0;
    overflow-wrap: anywhere;
}

.ticket-app .ticket-resolution p {
    margin-top: 6px;
    white-space: pre-wrap;
}

.ticket-app .ticket-resolution small {
    margin-top: 6px;
    color: #9fd7c9;
}

.ticket-app .ticket-badge-resolved {
    border-color: #278b70;
    background: #103229;
    color: #8ef0cf;
}

.ticket-app .ticket-badge-unread {
    border-color: #2d83c5;
    background: #10283a;
    color: #a9dcff;
}

.ticket-app .ticket-badge-overdue {
    border-color: #c44f50;
    background: #3b1718;
    color: #ffc1c2;
}

.ticket-app .ticket-badge-internal {
    border-color: #d79b2b;
    background: #35270b;
    color: #ffdc8a;
}

.ticket-app .ticket-message-internal {
    border-color: #9c7327;
    background: #1f1b11;
}

.ticket-app .ticket-message-internal .ticket-message-body {
    color: #f2dfb1;
}

.ticket-app .ticket-filter-check {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    min-height: 36px;
    color: var(--ticket-muted);
    font-size: 12px;
}

.ticket-app .ticket-filter-check input {
    margin: 0;
}

.ticket-app .ticket-composer-mode {
    display: grid;
    grid-template-columns: minmax(180px, 1fr) minmax(220px, 1fr);
    gap: 10px;
    align-items: stretch;
}

.ticket-app .ticket-composer-mode select {
    width: 100%;
}

.ticket-app .ticket-toggle-compact {
    min-height: 42px;
    padding: 8px 10px;
}

.ticket-app .ticket-composer-internal {
    border-color: #9c7327;
    background: #17150f;
}

.ticket-app .ticket-audit-list {
    display: grid;
    gap: 7px;
    max-height: 240px;
    overflow: auto;
}

.ticket-app .ticket-audit-item {
    display: grid;
    gap: 2px;
    padding: 7px 0;
    border-bottom: 1px solid var(--ticket-line);
}

.ticket-app .ticket-audit-item strong {
    color: var(--ticket-text);
    font-size: 12px;
}

.ticket-app .ticket-audit-item span {
    color: var(--ticket-muted);
    font-size: 10px;
    overflow-wrap: anywhere;
}

.ticket-app .ticket-compact-dialog {
    width: min(560px, calc(100vw - 24px));
}

.ticket-app .ticket-operations-box {
    width: min(820px, calc(100vw - 24px));
}

.ticket-app .ticket-operations-grid {
    display: grid;
    grid-template-columns: repeat(3, minmax(0, 1fr));
    gap: 10px;
    margin: 14px 0;
}

.ticket-app .ticket-operation-metric {
    display: grid;
    gap: 5px;
    min-height: 74px;
    padding: 12px;
    border: 1px solid var(--ticket-line);
    background: var(--ticket-panel-2);
}

.ticket-app .ticket-operation-metric span {
    color: var(--ticket-muted);
    font-size: 11px;
}

.ticket-app .ticket-operation-metric strong {
    color: var(--ticket-text);
    font-size: 20px;
}

.ticket-app .ticket-inspector-section dl:empty::after {
    content: "-";
    color: var(--ticket-muted);
}

@media (max-width: 760px) {
    .ticket-app .ticket-category-fields,
    .ticket-app .ticket-composer-mode,
    .ticket-app .ticket-operations-grid {
        grid-template-columns: 1fr;
    }

    .ticket-app .ticket-filter-row {
        grid-template-columns: 1fr;
    }

    .ticket-app .ticket-resolution {
        margin: 10px 10px 0;
    }
}
.ticket-app .ticket-btn-note {
    border-color: #a87b27;
    background: #2a2313;
    color: #ffdc83;
}

.ticket-app .ticket-btn-note:hover,
.ticket-app .ticket-btn-note:focus-visible {
    border-color: var(--ticket-gold);
    background: #3a2f16;
}

.ticket-app .ticket-note-count {
    display: inline-grid;
    min-width: 20px;
    min-height: 20px;
    place-items: center;
    margin-left: 5px;
    border: 1px solid #c99634;
    border-radius: 999px;
    background: #120f08;
    color: #ffe5a2;
    padding: 0 5px;
    font-size: 10px;
    line-height: 1;
}

.ticket-app .ticket-note-count[hidden] {
    display: none;
}

.ticket-app .ticket-composer-mode-public {
    grid-template-columns: minmax(180px, 1fr) minmax(180px, auto);
}

.ticket-app .ticket-delivery-label,
.ticket-app .ticket-note-visibility {
    display: flex;
    min-height: 42px;
    align-items: center;
    border: 1px solid #277d62;
    border-radius: 6px;
    background: #0d251d;
    color: #9cf0d0;
    padding: 8px 11px;
    font-size: 12px;
}

.ticket-app .ticket-note-visibility {
    border-color: #9c7327;
    background: #241d0e;
    color: #ffdc83;
}

.ticket-app .ticket-composer-textarea {
    position: relative;
    margin-top: 10px;
}

.ticket-app .ticket-composer-textarea textarea {
    display: block;
    padding-bottom: 30px;
}

.ticket-app .ticket-composer-textarea .ticket-count {
    position: absolute;
    right: 10px;
    bottom: 8px;
    pointer-events: none;
}

.ticket-app .ticket-notes-panel {
    position: fixed;
    inset: 0;
    z-index: 220;
    display: flex;
    justify-content: flex-end;
    background: rgba(4, 8, 11, .72);
}

.ticket-app .ticket-notes-drawer {
    display: grid;
    grid-template-rows: auto minmax(0, 1fr) auto;
    width: min(460px, 100vw);
    height: 100dvh;
    border-left: 1px solid #8b6827;
    background: #11181d;
    box-shadow: -24px 0 70px rgba(0, 0, 0, .58);
}

.ticket-app .ticket-notes-head {
    display: flex;
    align-items: flex-start;
    justify-content: space-between;
    gap: 14px;
    border-bottom: 1px solid var(--ticket-line);
    padding: 18px 20px;
}

.ticket-app .ticket-notes-head h2 {
    margin: 5px 0 0;
    color: var(--ticket-gold);
    font-size: 22px;
}

.ticket-app .ticket-notes-head p {
    margin: 5px 0 0;
    color: var(--ticket-muted);
    font-size: 12px;
    overflow-wrap: anywhere;
}

.ticket-app .ticket-notes-list {
    display: grid;
    align-content: start;
    gap: 10px;
    min-height: 0;
    overflow-y: auto;
    padding: 16px;
}

.ticket-app .ticket-notes-list .ticket-message {
    width: 100%;
}

.ticket-app .ticket-notes-list .ticket-alert {
    margin: 0;
}

.ticket-app .ticket-note-composer {
    max-height: 58dvh;
    overflow-y: auto;
    border-color: #8b6827;
    background: #17150f;
    padding: 14px 16px 18px;
}

.ticket-app .ticket-note-composer .ticket-field {
    margin-top: 10px;
}

.ticket-app .ticket-note-composer .ticket-field textarea {
    min-height: 64px;
}

@media (max-width: 760px) {
    .ticket-app .ticket-notes-drawer {
        width: 100vw;
        border-left: 0;
    }

    .ticket-app .ticket-notes-head {
        padding: 14px 16px;
    }

    .ticket-app .ticket-notes-list {
        padding: 12px;
    }

    .ticket-app .ticket-note-composer {
        max-height: 62dvh;
        padding: 12px;
    }
}